Announcements

  • Listen to our site with Browse Aloud Plus. For more information click here.
  • Are you missing out on unclaimed benefits?. For more information click here.
  • Introducing our new text messaging service for tenants. For more information click here.
  • GDPR becomes law on 25 May 2018. For more information click here.
  • Great children's artwork unveiled at our new Whitewell apartments. For more information click here.

FAQs

To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.

  • How do I apply for Housing?

  • Can I apply for housing if I live outside Northern Ireland?

  • Can I swap my home?

  • How often do I pay rent?

  • How much Notice do I have to give to end my tenancy?

  • How can I make rent payments?

  • How can I check my rent account?

    We send rent statements to all tenants every six months, you can also request a statement at any time by contacting your Housing Officer. Telephone our offices on 028 9042 7211 (Holywood office) or 028 7136 0015 (North West office). You can also click on the 'Get in touch' button below and request a statement to be sent to you.

  • Can I get Housing Benefit to help with my rent?

  • What If I Am Having Difficulty Paying My Rent?

  • Can I buy my home?

  • How do I report a repair?

  • Can I keep a pet?

  • How do I make a complaint?

Have a question? Click here to get in touch!