• Habinteg's Hibernia St offices are now permanently closed. For more information click here.
  • Use the accessibility features of the Reachdesk toolbar. For more information click here.
  • We are a JAM Card friendly business. For more information click here.


To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.

  • How do I apply for Housing?

  • Can I apply for housing if I live outside Northern Ireland?

  • Can I swap my home?

    Yes. As a tenant of a housing association you can swap home with another tenant either of the same association, another housing association, or  NIHE, a  local authority or council.

    Your Housing Officer will consider the request and carry out an inspection of your tenancy before liaising with the other landlord to consider the request.  Requests would normally be approved unless your Housing Officer has good reason not to do so.  For example, a request that would lead to a home being overcrowded would not be approved.

    You can also advertise online at

  • How often do I pay rent?

  • How much Notice do I have to give to end my tenancy?

  • How can I make rent payments?

  • How can I check my rent account?

  • Can I get Housing Benefit to help with my rent?

  • What If I Am Having Difficulty Paying My Rent?

  • Can I buy my home?

  • How do I report a repair?

  • Can I keep a pet?

  • How do I make a complaint?

Have a question? Click here to get in touch!