Announcements

  • Listen to our site with Browse Aloud Plus. For more information click here.
  • Are you missing out on unclaimed benefits?. For more information click here.
  • Introducing our new text messaging service for tenants. For more information click here.
  • GDPR becomes law on 25 May 2018. For more information click here.
  • Great children's artwork unveiled at our new Whitewell apartments. For more information click here.

FAQs

To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.

  • How do I apply for Housing?

    You will usually be able to apply for housing if you are over 18 and have local connection to Northern Ireland. Habinteg allocates all its permanent housing from the Common Selection Scheme, devised by the Department for Communities (DfC). For detailed information regarding this process, you should download the booklet - Housing Selection Scheme.

    To register on the waiting list for housing, you can call the Northern Ireland Housing Executive (NIHE) on 03448 920 900 and complete an application over the telephone. You can also download an application form - HERE - complete and return to your local NIHE Office (find your nearest office -HERE). You will be contacted to complete an assessment.

    The single application form means that your application will be considered by all social landlords in your preferred areas of choice.  It will also allow you to apply for sheltered housing and specialised accommodation.

    If you think you are homeless or at risk of becoming homeless you should contact the NIHE as soon as possible on the number given above.  Homelessness is dealt with through the NIHE Area Offices or, in the case of Belfast, through the NIHE dedicated Homelessness Services Unit. 

  • Can I apply for housing if I live outside Northern Ireland?

  • Can I swap my home?

  • How often do I pay rent?

  • How much Notice do I have to give to end my tenancy?

  • How can I make rent payments?

  • How can I check my rent account?

  • Can I get Housing Benefit to help with my rent?

  • What If I Am Having Difficulty Paying My Rent?

  • Can I buy my home?

  • How do I report a repair?

  • Can I keep a pet?

  • How do I make a complaint?

Have a question? Click here to get in touch!