Announcements

  • Listen to our site with Browse Aloud Plus. For more information click here.
  • Are you missing out on unclaimed benefits?. For more information click here.
  • Introducing our new text messaging service for tenants. For more information click here.
  • GDPR becomes law on 25 May 2018. For more information click here.
  • Great children's artwork unveiled at our new Whitewell apartments. For more information click here.

FAQs

To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.

  • How do I apply for Housing?

  • Can I apply for housing if I live outside Northern Ireland?

  • Can I swap my home?

  • How often do I pay rent?

  • How much Notice do I have to give to end my tenancy?

  • How can I make rent payments?

  • How can I check my rent account?

  • Can I get Housing Benefit to help with my rent?

  • What If I Am Having Difficulty Paying My Rent?

  • Can I buy my home?

  • How do I report a repair?

  • Can I keep a pet?

  • How do I make a complaint?

    We aim to deal with complaints as quickly and efficiently as possible. All complaints are investigated and we try to resolve the matter immediately. If you have a complaint about the service that Habinteg provides, or its treatment of you either as a tenant or an applicant, we would ask you to contact the office either verbally or in writing. Written complaints, where possible, will be replied to within five working days. Our complaints procedure, policy and complaints form is downloadable here.

    Alternatively, you can submit your complaint using the Online Enquiry form. 

Have a question? Click here to get in touch!