To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.
We aim to deal with complaints as quickly and efficiently as possible. All complaints are investigated and we try to resolve the matter immediately. If you have a complaint about the service that Habinteg provides, or its treatment of you either as a tenant or an applicant, we would ask you to contact the office either verbally or in writing. Written complaints, where possible, will be replied to within five working days. Our complaints procedure, policy and complaints form is downloadable here.
Alternatively, you can submit your complaint using the Online Enquiry form.