Announcements

  • Listen to our site with Browse Aloud Plus. For more information click here.
  • We are celebrating Customer Service Excellence success. For more information click here.
  • We are now a JAM Card friendly business. For more information click here.
  • New year, new decade, new homes. For more information click here.

FAQs

To help you quickly find the information you need, we have gathered here our Frequently Asked Questions. Please click on the relevant question to view the answer.

  • How do I apply for Housing?

  • Can I apply for housing if I live outside Northern Ireland?

  • Can I swap my home?

  • How often do I pay rent?

  • How much Notice do I have to give to end my tenancy?

  • How can I make rent payments?

  • How can I check my rent account?

  • Can I get Housing Benefit to help with my rent?

  • What If I Am Having Difficulty Paying My Rent?

  • Can I buy my home?

  • How do I report a repair?

  • Can I keep a pet?

  • How do I make a complaint?

Have a question? Click here to get in touch!